物流政策

At UBNI Store, we aim to deliver your order quickly, securely, and efficiently.

Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not shipped on weekends or holidays.

Shipping Time
Delivery times vary depending on your location and the shipping method selected at checkout. Estimated shipping times are provided for reference only and are not guaranteed.

Shipping Rates
Shipping fees are calculated at checkout based on your shipping address and selected delivery option. Free shipping promotions, if available, will be clearly displayed on our website.

Tracking Information
Once your order has been shipped, you will receive a confirmation email with tracking details. Tracking updates may take 24–72 hours to appear.

International Shipping
We may ship internationally to selected countries. International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer unless otherwise stated.

Battery-Related Shipping Notice
Products containing batteries or electronic components may be subject to shipping restrictions in certain destinations. If shipping limitations apply to your order, our team will contact you promptly.

Delays
Shipping delays may occur due to customs clearance, weather, carrier issues, holidays, or high order volumes. We appreciate your patience and understanding.

Incorrect Address
Please ensure your shipping information is correct before placing an order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Lost Packages
If your package arrives damaged, or if you believe it has been lost in transit, please contact us at [Customer Service Email] as soon as possible. We will assist you in working with the carrier to resolve the issue.

Contact
For any shipping-related questions, please contact us at:
Customer Service Email: csteam@ubni-tech.com
UBNI LIMITED