Contact us

Thank you for choosing UBNI.
We are committed to making your travel smarter, easier, and more enjoyable with our electric luggage.

Whether you have questions about our products, need help with an order, or require after-sales support, our team is ready to assist you.

Get in Touch

Tel: +86 13377675035
Phone Service Hours: Monday–Sunday, 8:00 AM – 10:00 PM (PT)
After-sales Email: csteam@ubni-tech.com

Support Topics

We can help you with:

  • Product inquiries
  • Order and shipping updates
  • Returns and exchanges
  • Warranty support
  • After-sales service

Contact Form

Please leave us a message using the contact form below.
For faster assistance, kindly include your order number and relevant details in your message.

Our support team will respond as soon as possible.

Drop us a line