FAQ

UBNI Electric Ride-On Suitcase FAQ

What is the UBNI Electric Ride-On Suitcase?

The UBNI Electric Ride-On Suitcase is a 20-inch smart carry-on suitcase designed for airport travel, short-distance mobility, and modern trips. It can be used as a regular carry-on suitcase or as a ride-on electric suitcase for smooth indoor travel areas.

Is this electric suitcase allowed on airplanes?

The suitcase uses a removable 91.8Wh lithium battery, which is below the common 100Wh limit many airlines use for carry-on batteries. The 20-inch size is designed to meet most carry-on requirements. Airline and airport policies may vary, so please confirm with your airline before travel.

Is the battery removable?

Yes. The battery is removable, making it easier to charge, store, and handle during airline travel. We recommend removing the battery before boarding and carrying it with you according to airline requirements.

What is the battery capacity?

The UBNI Electric Ride-On Suitcase features a removable 91.8 Wh lithium battery, designed for smart carry-on travel and short-distance riding.

How long does it take to charge the battery fully?

Charging time depends on the remaining battery level and the power source. Under normal use, a full charge typically takes about 2.5 hours.

How far can I ride on one full charge?

Under normal use, the battery can provide up to 9.94 miles / 16 km of riding range on a full charge. Actual range may vary depending on rider weight, speed, road surface, temperature, and usage habits.

Does it come with a TSA-approved lock?

Yes. The suitcase includes a TSA-compatible combination lock for added convenience during travel and security checks.

What is the weight capacity?

The maximum recommended combined load is 264 lb / 120 kg, including the rider and items packed inside the suitcase. For best performance and safety, do not exceed this limit.

What is the storage capacity?

The suitcase has a 38L packing capacity, suitable for short trips, business travel, weekend getaways, and everyday travel essentials.

What size is the suitcase?

The UBNI Electric Ride-On Suitcase is a 20-inch carry-on suitcase. Product dimensions are approximately 35 cm × 26 cm × 53.8 cm / 13.78" × 10.24" × 21.18".

Can I use it as a regular suitcase?

Yes. The UBNI Electric Ride-On Suitcase can be used as a regular carry-on suitcase when the riding mode is not needed. You can tow it like traditional luggage or use the ride-on function in suitable areas.

Can I ride it inside the airport?

The suitcase is designed for short-distance mobility in smooth travel environments such as airport terminals, hotels, stations, and large indoor spaces. Please only ride where permitted and always follow airport or local regulations.

What surfaces is it suitable for?

For best performance, use the suitcase on smooth, flat, and dry surfaces. Avoid stairs, steep slopes, wet ground, rough roads, gravel, or crowded areas.

Is it safe for children to ride?

This product is designed for adult use. Children should not ride or operate the electric suitcase without adult supervision. Always follow the safety instructions in the user manual.

Does it have a handlebar?

Yes. The suitcase is equipped with an ergonomic handlebar for riding and steering. It is designed to support both towing and ride-on travel use.

What is C-LT Floating Tech?

C-LT Floating Tech is UBNI’s suspension-inspired design that helps support smoother movement when towing or riding the suitcase in suitable travel environments.

Is the suitcase waterproof?

The suitcase should be kept away from excessive moisture and water. Do not use it in heavy rain, place it under running water, or immerse it in water.

How should I clean and maintain it?

Turn off the suitcase and remove the battery before cleaning. Use a soft, slightly damp cloth, then wipe it dry with a clean, dry cloth. Do not use sharp tools, abrasive materials, corrosive cleaners, or solvent-based cleaners.

Where does UBNI ship from?

For U.S. customers, UBNI orders are shipped from our U.S. warehouse when inventory is available. Shipping time may vary depending on destination and order processing status.

What is the warranty policy?

UBNI provides product support and warranty service according to our official warranty policy. If you need assistance, please contact our customer support team with your order number and product details.

Who is this electric suitcase best for?

The UBNI Electric Ride-On Suitcase is ideal for frequent travelers, business travelers, tech lifestyle users, and anyone looking for a smarter way to move through airports, hotels, stations, and short-distance travel spaces.